Terms & Conditions

Last Updated — July 2026

Part I

General Terms

1. Ownership, Operation & Acceptance of Terms

Intention Products, LLC ("IP," "we," "us," or "our") owns and operates two brands: Brandom® (websites brandom.agency, brandom.ai and brandom.io) and Kim Castle™ (website kimcastle.com), together with all related applications, agents, services, and content (collectively, the "Sites" and "Services").

By accessing or using the Sites or Services, or by purchasing, subscribing to, or enrolling in any product, you ("you," the "user," or the "client") agree to be bound by these Terms and all applicable laws. If you do not agree, you are prohibited from using the Sites and Services.

We strive to respond to support inquiries within forty-eight (48) business hours (weekends and U.S. federal holidays excluded). The "Last Updated" date reflects the effective date of the current version. We may update these Terms as described in Section 10.

2. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how IP collects, uses, and protects personal information obtained through the Sites and Services, and it forms part of these Terms. By using the Sites or purchasing any product, you acknowledge that you have read and agree to the Privacy Policy, available at brandom.agency/privacy-policy (Brandom®) and kimcastle.com/privacy-policy (Kim Castle™).

For voice-enabled Services, the Privacy Policy describes how audio is processed in real time (transcription, language-model processing, voice synthesis, and avatar streaming) by subprocessors that are contractually prohibited from using your data to train their own models. We maintain a request-only list of active subprocessors available by contacting support.

3. DMCA Policy

IP respects the intellectual property rights of others. If you believe material on any Site infringes your copyright, you may submit a notification under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) to our Designated Agent with: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification and location (e.g., URL) of the allegedly infringing material; (4) your contact information; (5) a good-faith-belief statement; and (6) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the owner.

Designated Agent: DMCA Agent, Intention Products, LLC, 6920 S. Cimarron Road, Las Vegas, NV 89113 USA; support@intentionproducts.com. Upon a valid notice, we will promptly remove or disable the material and notify the person who posted it. Repeat infringement may result in termination of access.

4. Terms of Sale, Billing & Refunds

4.1 Acceptance of Purchase

By completing any purchase, subscription, or enrollment, you acknowledge that you have read and agree to these Terms and to the product-specific terms in the applicable brand schedule (Part II or Part III).

4.2 Payment Authorization

By submitting payment information, you authorize IP (and its payment processor) to charge your designated card or payment account for the full amount of your purchase, including any recurring charges, renewals, or installments disclosed at checkout.

4.3 Recurring Billing & Auto-Renewal

If your purchase includes a subscription or auto-renewing plan, you authorize IP to charge your payment method automatically at the recurring interval disclosed at checkout until you cancel in accordance with these Terms and the applicable brand schedule. Before each renewal, where required by law, we will provide the disclosures and cancellation instructions mandated by applicable auto-renewal and "negative-option" rules. You may cancel at any time using the cancellation method stated in the applicable schedule; cancellation stops future renewals and does not, by itself, entitle you to a refund of amounts already charged except as required by law.

4.4 Payment Failure

If a charge is declined or a scheduled payment fails, you agree to provide updated payment information promptly. Until payment is received, IP may suspend access to programs, Services, or deliverables. Past-due balances may accrue interest at 1.5% per month or the maximum allowed by law, whichever is less.

4.5 Refunds, Chargebacks & Cure Process

4.6 No Guarantee of Results

IP provides creative, strategic, and analytical expertise, frameworks, tools, and — under Brandom — AI-assisted, human-verified outputs. IP does not warrant or guarantee any specific level of success, revenue, ranking, or other outcome. Results depend on your own implementation, market conditions, and factors beyond our control. Any probability, projection, score, or forecast is an estimate for planning purposes only and is not a representation of fact or a promise of results.

5. Intellectual Property — Client-Retained Rights and IP-Retained Engine

5.1 Client-Retained Rights (Deliverables and Client Materials)

As between you and IP, you own: (a) the materials, brand elements, data, and content you provide ("Client Materials"); and (b) the final deliverables that IP creates and delivers to you under an active, paid engagement and that are specific to your brand or business (collectively, "Client Deliverables"). Upon full payment, IP assigns to you all right, title, and interest it holds in the Client Deliverables as delivered, subject to Sections 5.2, 5.4, and 5.6.

Your ownership of Client Deliverables does not extend to any IP-Retained Property embedded in or used to produce them (Section 5.2), to any third-party materials licensed into a deliverable, or to any deliverable for which payment has been reversed or remains outstanding.

5.2 IP-Retained Property (the Engine)

IP exclusively owns and retains all right, title, and interest in everything used to create, operate, present, or support the Services, including:

• Violet — the synthetic person. Violet's personage, name, character, personality, voice identity, avatar, and "mind," together with all back-of-house agents and the overall agent system.
• Methodologies and frameworks. All proprietary methods, processes, frameworks, naming conventions, prompt systems, sequences, scoring and projection models, and Brand-creation methodologies.
• Platform and software. All software, code, models as configured, tooling, templates, and infrastructure.
• Marks and trade dress. Brandom®, Kim Castle™, Violet™, and all associated logos, marks, and trade dress.

Nothing in these Terms transfers any IP-Retained Property to you. Client Deliverables are the output of the engine; they are not the engine.

5.3 License From You to IP

You grant IP a limited, worldwide, royalty-free license to use Client Materials solely to provide, operate, and improve the Services for you during your engagement, and to retain records as required by law and our Privacy Policy.

5.4 License From IP to You

To the extent any IP-Retained Property is necessarily embedded in a Client Deliverable, IP grants you a perpetual, worldwide, non-exclusive, royalty-free license to use, display, reproduce, and adapt that deliverable for your own business and brand. This license does not let you: (a) extract, isolate, resell, sublicense, or distribute the IP-Retained Property apart from your deliverable; (b) replicate, teach, or build a competing service from IP's methods; (c) use outputs to train AI models; or (d) remove proprietary notices.

5.5 Confidentiality of Methods; Trade Secrets

IP's methods, frameworks, prompts, agent designs, and scoring/projection models are trade secrets and confidential. You agree not to disclose, copy, reverse-engineer, or teach them. This does not restrict your use or disclosure of your own Client Deliverables.

5.6 AI-Assisted, Human-Verified Outputs

Certain deliverables are produced with AI tools under human direction and verification. You acknowledge that AI outputs may be subject to evolving law regarding copyrightability and third-party rights; IP makes no warranty regarding the ownership status of underlying training data. You agree not to use Service outputs to train additional AI models.

5.7 Survival

Sections 5.2, 5.4(b)–(d), 5.5, and 5.6 survive termination, expiration, or completion. Termination, refund, or chargeback does not transfer any IP-Retained Property to you, and a payment reversal suspends your rights in the affected Client Deliverables until cured.

6. Limitation of Liability

6.1 General Limitation

To the fullest extent permitted by law, IP and its officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, goodwill, data, or business opportunity — arising out of or related to the Services, even if advised of the possibility.

6.2 Cap on Damages

IP's total liability for any claim shall not exceed the amount you paid IP for the specific product or service giving rise to the claim in the twelve (12) months preceding the event.

6.3 Professional-Reliance Disclaimer

The Services are provided for business, creative, strategic, informational, and educational purposes and are not legal, medical, financial, tax, or psychological advice. Seek independent professional guidance where appropriate.

6.4 Reliance on Deliverables, Projections & AI Output

Brand strategy, creative direction, analyses, scores, and projections are inherently subjective and forward-looking; results depend on your implementation and on market conditions. All deliverables and analyses are provided "as is." You are responsible for reviewing AI-assisted outputs before relying on or publishing them.

6.5 No Third-Party Liability

IP is not responsible for the acts or omissions of third parties used in or recommended for your project, including vendors, platforms, payment processors, and AI/voice/avatar service providers.

6.6 Personal Responsibility for Well-Being, Decisions & Results

You are solely responsible for creating and implementing your own physical, mental, and emotional well-being, and for the decisions, choices, actions, and results arising from any guidance, mentoring, coaching, or advisory relationship — including calls and interactions, whether delivered by a member of the IP team or by an AI agent such as Violet. You understand that guidance, mentoring, and coaching are not therapy, do not substitute for therapy if needed, and do not prevent, cure, or treat any mental disorder or medical disease.

6.7 Comprehensive Nature of Guidance; Your Decisions

You acknowledge that guidance and mentoring are comprehensive processes that may involve different areas of your life, including work, finances, health, relationships, education, and recreation. You agree that deciding how to handle these matters, whether and how to incorporate any principles or recommendations into those areas, and implementing your choices, are exclusively your responsibility.

6.8 No Diagnosis or Treatment

You acknowledge that the Services do not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association, and that guidance, mentoring, and coaching are not a substitute for counseling, psychotherapy, psychoanalysis, mental-health care, substance-abuse treatment, or other professional advice from qualified legal, medical, or other professionals. It is your exclusive responsibility to seek such independent professional guidance as needed.

7. Acceptable Use & Conduct

You agree to use the Sites, Services, and materials only for lawful purposes and to interact respectfully with IP's team, agents, and other participants. You agree not to: upload or transmit unlawful, defamatory, or obscene material; introduce viruses, bots, or malicious code; attempt unauthorized access to IP systems or other clients' data; scrape or harvest data by automated means; misuse the Services to develop a competing offering; or interfere with the normal functioning of the Services or other users' experience. Harassment, abuse, or disruptive conduct may result in removal from a program or event without refund. In group spaces, you agree to keep other participants' shared information confidential.

8. Testimonials, Recordings, Portfolio Use & External Links

8.1 Testimonials and Endorsements

Testimonials are genuine, voluntarily shared, individual experiences; results vary and are not typical or guaranteed. Testimonials may be lightly edited for length or clarity without changing meaning. IP complies with FTC endorsement guidelines and discloses material connections where applicable. By submitting a testimonial you grant IP a perpetual, worldwide, royalty-free license to use it for promotional and educational purposes unless you request anonymity in writing.

8.2 Recordings & Portfolio Use

Sessions may be recorded for delivery and quality. IP may use non-confidential excerpts, anonymized clips, or finished, non-confidential work for portfolio, promotional, and educational purposes. IP will not disclose your confidential business information, financial data, or unpublished IP. If you prefer not to be identified by name or likeness, notify IP in writing before the session or project begins.

8.3 External Links & Third-Party Content

The Sites may link to third-party resources provided for convenience. IP does not endorse or control them and is not responsible for their content, accuracy, or privacy practices. Third-party content remains the property of its owners.

9. Dispute Resolution & Governing Law

9.1 Good-Faith Resolution

Before formal action, both parties will make reasonable good-faith efforts to resolve any dispute in writing, allowing at least ten (10) business days for informal resolution.

9.2 Binding Arbitration

Except for actions seeking injunctive relief or matters eligible for small-claims court, disputes arising out of these Terms shall be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial (or Consumer, where applicable) Arbitration Rules. Venue: Las Vegas, Nevada (or virtual if agreed). Governing law: the State of Nevada, without regard to conflict-of-law principles.

9.3 Injunctive Relief / IP

IP may seek injunctive or equitable relief in court to protect its IP-Retained Property and trade secrets without first arbitrating.

9.4 Time Limit

Any claim must be brought within one (1) year after it accrues, or it is permanently barred, except where a longer period is required by law.

9.5 Class-Action Waiver

Disputes must be brought individually, not as a class or representative action; the arbitrator may not consolidate claims.

9.6 Fees

The prevailing party may recover reasonable attorneys' fees and costs to the extent permitted by the applicable rules and law.

10. Miscellaneous

10.1 Entire Agreement

These Terms, with the applicable brand schedule and any signed order form or statement of work, are the entire agreement and supersede prior communications on the subject.

10.2 Amendment & Notice

IP may update these Terms. Changes take effect on posting or direct notice; continued use after notice constitutes acceptance. For material changes affecting subscriptions or privacy, IP will provide at least thirty (30) days' advance notice where required by law or the Privacy Policy.

10.3 Notices

Notices to IP go to support@intentionproducts.com or the business address below; notices to you go to the most recent address on file.

10.4 Severability

If any provision is held invalid, the remainder stays in effect.

10.5 Waiver

No waiver of a breach waives any later breach; waivers must be in writing.

10.6 Assignment

You may not assign your rights or obligations without IP's written consent. IP may assign in connection with a merger, acquisition, or sale of assets, or to an affiliate or successor.

10.7 Force Majeure

IP is not liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, terrorism, strikes, pandemics, governmental action, power, internet, or third-party-service failures.

10.8 Survival

Provisions that by nature should survive (payment obligations, IP restrictions, confidentiality, limitation of liability, dispute resolution) survive termination.

10.9 Electronic Acceptance

These Terms may be accepted electronically (including "click to accept") and in counterparts, each deemed an original.

11. Contact

Intention Products, LLC — 6920 S. Cimarron Road, Las Vegas, NV 89113 — support@intentionproducts.com — +1 800-457-9713.

Part II

Brandom®

B1. What Brandom Sells

Brandom delivers brand and marketing services through Violet™, a human-directed, human-verified narrow-intelligent agent, and her agent team. Offerings include a free newsletter, a paid product evaluation, Is This a Good Idea?, monthly subscriptions to Clearing the Path and The Agency, human-delivered Guidance, and — on request — custom full-scope engagements.

B2. Products, Pricing & Billing

B2.1 Brandom Labs Newsletter — Free

No charge; subject to these Terms and the Privacy Policy. Unsubscribe at any time.

B2.2 Is This a Good Idea? (Evaluation)

A product/idea evaluation delivered by Violet. The first evaluation per calendar month is included at no charge for newsletter subscribers; each additional evaluation is $97 (or the then-current price disclosed at checkout). This product is for evaluation only — it returns an analysis, scores, and projections (including a "Success Probability"). Those outputs are estimates for planning only and are not advice or a guarantee (Sections 4.6, 6.4).

B2.3 Clearing the Path — $97/month

A monthly, auto-renewing subscription. It renews each month until canceled per B3. No refunds for partial months or unused sessions except as required by law.

B2.4 Guidance — $1,500

High-touch human guidance billed per instance (or the then-current price disclosed at checkout). Delivery is complete when the session occurs or its recording/summary is provided.

B2.5 The Agency — $777/month

A monthly, auto-renewing subscription. It renews each month until canceled per B3. No refunds for partial months or unused sessions except as required by law.

B2.6 Custom Engagement — By Request

Custom full-scope engagements are offered only when requested and are governed by a separate written statement of work ("SOW") or order form that states scope, fees, term, and deliverables. The SOW supplements these Terms; if it conflicts, the SOW controls for that engagement.

B3. Subscription Lifecycle, Suspension & Cancellation

B3.1 Cancellation

You may cancel at any time via your account or by emailing support. Cancellation stops future renewals. Service continues for 30 days from your last payment, after which access is blocked. Cancellation does not refund amounts already charged except as required by law.

B3.2 Non-Payment

If a renewal fails and is not cured, access is blocked; the account proceeds toward data deletion within the non-payment window (currently 180 days) with warnings before deletion.

B3.3 Suspension

A suspended account is blocked from service and proceeds toward deletion within the suspension window (currently 360 days), with advance warnings.

B3.4 Inactivity

Extended inactivity may trigger warnings and eventual deletion within the inactivity window (currently 360 days).

B3.5 Re-onset After Non-Payment

Reactivating after a non-payment termination may require a nominal payment-method re-verification (currently a $1 verification via our payment processor). New-client introductory pricing is not available again on the same email.

B3.6 Permanent Termination & Deletion

On permanent termination, your client content and customized Violet workspace are deleted and your marketing-automation contact is removed or anonymized, except for a minimal termination record and an event-level audit log that IP retains as described in the Privacy Policy. You may request deletion of retained records via support@intentionproducts.com.

B4. Voice, Likeness & the AI Twin

B4.1 Your Voice and Likeness Remain Yours

If you elect voice-cloning, an AI spokesperson, or a Certified AI Twin, you retain all ownership of your name, voice, image, and likeness. You grant IP a limited, revocable license to create and operate the cloned voice and/or Twin solely to deliver the Services to you during your active engagement.

B4.2 Separate, Informed Consent

Voice cloning and Twin creation require your separate written consent, which describes what is captured, how it is used, who processes it, and how it is deleted. You may withdraw consent prospectively at any time.

B4.3 Revocation and Deletion

On withdrawal of consent or termination, IP ceases operating your cloned voice and Twin and deletes the associated voice/likeness models, subject to the retention and audit terms of the Privacy Policy.

B4.4 Violet's Identity

Violet's own voice, persona, and avatar are IP-Retained Property (Section 5.2) and are licensed to no one.

B5. Confidentiality & Data Use Commitment

Brandom commits that: Violet (Main and per-client Sub-Violet) is the sole client interface; your conversations and content are held in strict confidence; your data is not shared across clients; and your conversation content is not intended for use to train external third-party AI models. Operational details and retention windows are in the Privacy Policy. Live Brandom Team Members may access the conversations and data to provide support and guidance. This commitment is subject to the limited, documented business-administration functions that operate across accounts for identity, entitlement, billing, and audit purposes.

Part III

Kim Castle™

K1. What Kim Castle™ Sells

Kim Castle™ offers high-ticket identity and campaign work — the "Known" package — and hourly, human-delivered Guidance. Guidance clients who need an ongoing, operated marketing system may be referred to Brandom® / Violet 3.0; any such engagement is governed by Part II.

K2. Known (Identity / Campaign Package)

K2.1 Description

Known is a high-ticket identity and campaign engagement combining strategic brand direction and creative delivered under Kim Castle's creative direction.

K2.2 Payment & Finality

Fees are as stated at purchase or in the order form. Known is final and non-refundable once payment is processed, except where required by law or stated in a signed agreement, because it involves scheduled creative time and immediate delivery of brand work.

K2.3 Activation Window

You must submit required intake materials and activate within the stated window. A single fifteen (15) day extension may be requested in writing at least ten (10) days before the window closes. Failure to activate within the allowed time may forfeit the slot and payment without refund.

K2.4 Ownership of Known Deliverables

Consistent with Section 5.1, upon full payment, the client owns the final Known deliverables created for your brand. Kim Castle™ retains its creative methodology, frameworks, and marks (Section 5.2) and a portfolio license under Section 8.2.

K3. Guidance

K3.1 Session Guidance

$1,500 fee for human-delivered 90 minutes. High-touch human guidance billed per instance (or the then-current price disclosed at checkout). Delivery is complete when the session occurs or its recording/summary is provided.

K3.2 Upsell to Violet

Guidance may include a recommendation to engage Brandom® programs or services. Any resulting Brandom engagement is a separate purchase governed by Part II; nothing in a Guidance session obligates you to purchase Brandom services.

K4. Recordings & Portfolio Use

Kim Castle™ may record sessions for delivery and may showcase non-confidential finished work for portfolio and promotional use under Section 8.2, without affecting your ownership of deliverables under Section 5.1. To opt out of name/likeness identification, notify IP in writing before the engagement begins.